Swiss Cab DispatchProfessional Dispatch Operations for Cab & Limo Fleets
U.S.|Canada|UK|Australia|24/7
Swiss Cab Dispatch runs your dispatch desk around the clock. Trained dispatchers answer every call in your company's name, book rides on your system and dispatch your drivers, so no booking is ever lost.
For taxi, cab, limo and private hire companies in the US, UK, Canada and Australia.
A missed call is a ride for someone else
When nobody picks up, the caller doesn't leave a message. They open a ride app or call the next company. We answer every call fast, during the late-night rush, on weekends and on holidays.
Nights & overflow cover →
We do the whole job, not just take a message
An answering service writes a note. We enter the booking on your dispatch system, pick the nearest available driver and confirm the pickup with your customer.
- Bookings entered on iCabbi, Autocab, TaxiCaller or your own system
- Driver assigned and pickup time confirmed
- Pre-bookings and airport runs handled
Your customers never know it's us
We answer with your company name, your greeting and your script. Same fares, same rules, same tone. To your customers, we're simply your dispatch desk.
See how setup works →
The problems every taxi office knows
We built our service around the four issues owners tell us cost them the most rides.
Missed calls after hours
When the office closes, the phone keeps ringing. Every unanswered call is a customer who books with someone else.
The cost of night staff
A local night dispatcher means wages, taxes, cover for sickness and holidays, and constant recruitment.
Peak-hour overload
Friday nights, bad weather and big events bring more calls than your team can handle at once.
Bookings taken wrongly
Answering services take a message, not a booking. Wrong addresses and missing details cause no-shows and complaints.
Built for passenger transport companies
Small fleets and growing operators who can't staff the phones every hour of the day.
We work inside the dispatch software you already use
You add us as a user. You keep full control and can remove access at any time.
- iCabbi
- Autocab
- TaxiCaller
- Cab Grid Pro
- DDS / Digital Dispatch
- Limo Anywhere
- Moovs
- Onde
- Your own system
Product names belong to their owners. Swiss Cab Dispatch is not affiliated with these companies.
People who dispatch, not just pick up
An answering service takes a message. An AI receptionist can pick up a phone. We do the whole job.
| Feature | Swiss Cab Dispatch | Hiring a night dispatcher | Answering service | AI receptionist |
|---|---|---|---|---|
| Books the ride on your system | Yes | Yes | Usually no | Simple bookings only |
| Assigns a driver | Yes | Yes | No | No |
| Handles upset or unusual callers | Yes | Yes | Sometimes | Limited |
| Covers every night of the year | Yes | Needs several hires | Yes | Yes |
| How you pay | Hourly, no contract | Local wages and taxes | Per minute | Monthly plan |
A dispatch desk you can rely on
Dedicated dispatcher
The same person on your account, who knows your area, drivers and regular customers.
Trained backup
A second dispatcher trained on your account covers breaks, sickness and holidays.
Morning handover
A written report every morning: calls, bookings, cancellations and issues.
Your escalation rules
Accidents, complaints and VIP requests go to your on-duty contact straight away.
NDA and data care
Signed NDA with every client. Card numbers are never stored.
Month to month
No long contract. Change your hours or stop with 7 days' notice.
Working on your local time, in four countries
Our shifts follow your clock, not ours. Your night is our working day in Lahore.
United States
Eastern, Central, Mountain & Pacific timeNew York, Chicago, Houston, Dallas, Atlanta, Miami, Phoenix, Los Angeles
United Kingdom
GMT / BSTLondon, Manchester, Birmingham, Leeds, Glasgow, Liverpool, Bristol
Canada
Eastern, Central, Mountain & Pacific timeToronto, Montreal, Ottawa, Calgary, Edmonton, Vancouver
Australia
AEST, ACST & AWSTSydney, Melbourne, Brisbane, Perth, Adelaide, Gold Coast
Live in about a week
Share your setup
Your service area, fares, drivers, airports and how you want calls answered.
We train on your system
Your dispatcher learns your software and runs test calls with you before going live.
2-day free trial
Judge us on your own calls. Continue month to month only if it works for you.
Real dispatchers, trained for your city
Our operations team works from Lahore, Pakistan, where your nights are our working day. Before your first call, your dispatcher learns your streets, landmarks, airports and fare rules.
- Clear, professional English
- Same dedicated dispatcher on your account
- NDA signed, no card numbers stored
Free software & tools for taxi and limo owners
A fleet maintenance tracker, driver rota, live dispatch board and business calculators. Free, with no account needed.
Fleet maintenance tracker
Service reminders, fuel & documents
Open tool →Driver & shift manager
Rota, licence alerts, who's on now
Open tool →Live dispatch board
Bookings, drivers and live timers
Open tool →Taxi profit calculator
Profit per car and break-even
Open tool →Missed call cost calculator
Revenue lost to unanswered calls
Open tool →Dispatcher cost calculator
In-house vs outsourced
Open tool →Questions owners ask
Where is your team based?
Our operations team works from Lahore, Pakistan, on your local time. Nights and weekends in the US, UK, Canada and Australia are normal working hours for us.
Will my callers know you're not in my office?
No. We answer with your company name, your greeting and your script.
Which dispatch software do you use?
We learn the system you already use, such as iCabbi, Autocab or TaxiCaller. You add us as a user, so you stay in control.
How does the free trial work?
After a short setup, we handle your calls for 2 full days (48 hours) at no cost. If you're happy, we continue month to month. If not, you owe nothing.
Stop losing rides to missed calls.
Try our service free for 2 full days. No contract, no setup fee, no card required.